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Heart & Mind of a Leader

Welcome to the Heart and Mind of a Leader Podcast! Topics discussed are: Leadership, Personal Development, Management, Team Building, Self-Development and Learning, Motivation, Goal Setting, Leadership Attributes and Qualities, Management, Self-Development Skills and Tips, Leadership skills for beginners, and much more. Stay tuned
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Jun 15, 2016
Episode 19 - The Importance of Employee Engagement and Feedback

Hey everyone,

In this episode you will learn the following:

  • The reasons why employee engagement is important to any organization
  • How are business leaders of highly engaged teams differ from the ones that are not
  • Sources of critical feedback. How to capitalize on learn from feedback received from customers
  • Who are your internal and external customers. The important of both customer groups for your business
  • 11 steps that you can use to create an environment with high employee engagement